Demo

OX CMC

Cloud Management Center

  • Available to all OX App Suite Cloud customers as standard.
  • Designed to make the management of your OX App Suite Cloud easy and beneficial.
  • Lets you keep your finger on the pulse of your new platform.
  • Lets you manage the platform the same way you would manage your own platform.
  • Open-Xchange gives you the ability to expand on the OX CMC by providing you with a wide range of open APIs.

OX App Suite Cloud Datasheet

OX CMC

Cloud Management Center

  • Available to all OX App Suite Cloud customers as standard.
  • Designed to make the management of your OX App Suite Cloud easy and beneficial.
  • Lets you keep your finger on the pulse of your new platform.
  • Lets you manage the platform the same way you would manage your own platform.
  • Open-Xchange gives you the ability to expand on the OX CMC by providing you with a wide range of open APIs.

OX App Suite Cloud Datasheet

Find Out More About:

Find Out More About:

 

The OX App Suite Cloud Management Center

A comprehensive management console that can be used by every department in your organization.

  • Customer Care console with AV/AS.
  • Platform dashboards.
  • User metrics.
  • User announcement center.
  • OX CMC user management.

OX CMC Training

The OX App Suite Cloud Management Center

A comprehensive management console that can be used by every department in your organization.

  • Customer Care console with AV/AS.
  • Platform dashboards.
  • User metrics.
  • User announcement center.
  • OX CMC user management.

OX CMC Training

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Customer Care Console

Lets Your Customer Care Agents Resolve Issues Fast

Quick User
Search

View, Edit and Resolve Issues

Quotas and Last Logins

Alias
Management

Allow and Block List Settings

Account Filter
Rules

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All Account Information in One View
  • User information.
  • Class of service.
  • Migration status and unread emails.
  • Permissions settings and history.

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All Account Information in One View
  • User info.
  • Class of service.
  • Migration status and unread emails.
  • Permissions settings and history.

Settings for 3rd Party Email Accounts

Reporting False Positive or False Negatives

Search for Existing AV/AS Tickets

Search Report History

Analysis of Spamcause

Decryption of Spamcause

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Advanced Analytics and In-depth Metrics

CMC Dashboard-2

Platform Dashboards

Realtime access to all your platform data.

    • User activity.
    • Provisioned users.
    • Used quotas.
    • Logins per protocol.
    • Package used (class of service).
    • Keep track of your platform in real-time.
    •  
CMC Panel-2

User Metrics

Realtime information about all your users.

  • Time spent in each app.
  • Session times.
  • Site visits.
  • Device and browser usage.
  • Email usage.
  • NPS scores.
  • Gives you insights into how your users use your platform.

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User Announcement Center

Easily send messages to all your users to keep them up to date.

  • Create multilingual announcements.
  • Persistent/dismissible announcements.
  • Text or HTML announcements.
  • Convenient announcement editor.
  • Lets you keep your users informed.

User Announcement Center

Easily send messages to all your users to keep them up to date.

  • Create multilingual announcements.
  • Persistent/dismissible announcements.
  • Text or HTML announcements.
  • Convenient announcement editor.
  • Lets you keep your users informed.

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OX CMC User Management

Manage OX CMC users and roles with the OX CMC Admin UI.

  • Create OX CMC users and grant relevant access for that person’s role.
  • Create OX CMC user groups for easier user management.
  • Manage your brands and sub-brands.
  • Gives you the flexibility to assign functionality to relevant roles.

OX CMC User Management

Manage OX CMC users and roles with the OX CMC Admin UI.

  • Create OX CMC users and grant relevant access for that person’s role.
  • Create OX CMC user groups for easier user management.
  • Manage your brands and sub-brands.
  • Gives you the flexibility to assign functionality to relevant roles.

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Beyond OX CMC

OX CMC has been built to suite most Open-Xchange customers, most of the time, but in some cases some customers want something a bit different.

For those customers we have made available a number of APIs that lets them create their own custom administration system.

Available APIs include:

  • OX Cloud Provisioning API.
  • Cloud API (Integration & Customer Care).
  • Customer Integration API.

Access Full Documentation

Beyond OX CMC

OX CMC has been built to suite most Open-Xchange customers, most of the time, but in some cases some customers want something a bit different.

For those customers we have made available a number of APIs that lets them create their own custom administration system.

Available APIs include:

  • OX Cloud Provisioning API.
  • Cloud API (Integration & Customer Care).
  • Customer Integration API.

Access Full Documentation

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Discover More About OX App Suite Cloud

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Management Center

Everything you need to manage OX Cloud - metrics and reports at your fingertips.

Do You Still Have Questions?

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